Shipping policy
Last Updated: October 2025
Website: Doctorasif.store
WhatsApp Support: 0305-1048175
At Doctorasif.store, we work hard to deliver your orders quickly, safely, and free of cost — all across Pakistan. Please review our shipping policy below.
1. Free Delivery Nationwide
We proudly offer Free Shipping across Pakistan on most of our products.
No hidden charges — the price you see on the product page is the final amount you’ll pay.
2. Delivery Time
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Orders are typically delivered within 2 to 5 working days after confirmation.
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Major cities (e.g., Lahore, Karachi, Islamabad, Faisalabad) may receive orders sooner.
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Remote areas may require additional days for delivery.
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Public holidays, weather conditions, or courier delays can affect delivery time, but we always try our best to ensure on-time arrival.
3. Order Processing
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After you place an order, our team will contact you via WhatsApp or call for verification.
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Once confirmed, your order is dispatched within 24 hours (working days only).
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You’ll receive a tracking number or confirmation message once your parcel has been shipped.
4. Cash on Delivery (COD)
We offer Cash on Delivery service throughout Pakistan for your convenience.
Please ensure someone is available at the delivery address to receive and pay for the parcel.
5. Order Tracking
To track your order:
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You can contact us on WhatsApp: 0305-1048175
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Or message us through our website’s contact page.
We’ll respond with your parcel status and courier tracking details.
6. Delayed or Lost Shipments
If your order takes longer than expected, please reach out to us on WhatsApp with your order number.
We’ll immediately coordinate with the courier to locate your package.
In the rare event that a shipment is lost, we will either reship the item or issue store credit.
7. Damaged or Missing Items
Please inspect your package upon arrival.
If you receive a damaged or incomplete parcel, contact us within 24 hours of delivery with clear pictures, and our team will assist you with a replacement or resolution.
8. Contact Us
For any shipping-related queries:
📦 WhatsApp: 0305-1048175
🌐 Website: Doctorasif.store
🕒 Support Hours: Monday – Saturday, 10 AM – 8 PM